/* Aide Kifbet — système de design
   Inspiration : centre d'aide YouTube (clair, aéré, Roboto, listes et tuiles sobres).
   Marque Kifbet : rouge #FF3140, bleu marine #021128, logo officiel. Icônes : Iconsax (linear). */

:root {
  --font: "Roboto", system-ui, -apple-system, "Segoe UI", Arial, sans-serif;
  --brand: #FF3140;
  --brand-strong: #D6051B;
  --brand-soft: rgba(255, 49, 64, .10);
  --navy: #021128;

  --bg: #ffffff;
  --bg-2: #f9f9f9;
  --bg-3: #f2f2f2;
  --fg: #0f0f0f;
  --fg-2: #606060;
  --fg-3: #909090;
  --line: #e5e5e5;
  --line-2: #d9d9d9;
  --link: #0b57d0;
  --hover: rgba(0, 0, 0, .05);
  --active: rgba(0, 0, 0, .08);
  --shadow: 0 1px 2px rgba(0, 0, 0, .06), 0 4px 16px rgba(0, 0, 0, .06);
  --shadow-2: 0 2px 6px rgba(0, 0, 0, .08), 0 12px 32px rgba(0, 0, 0, .10);
  --ring: 0 0 0 3px rgba(11, 87, 208, .28);
  --ok: #1e8e3e;

  --tint-blue: #e8f0fe;  --ink-blue: #1a56b5;
  --tint-red: #fdecee;   --ink-red: #c5121f;
  --tint-green: #e6f4ea; --ink-green: #1e7e34;
  --tint-gold: #fef3d6;  --ink-gold: #9a6a00;
  --tint-purple: #eee8fb;--ink-purple: #5b3fb3;
  --tint-teal: #e0f4f3;  --ink-teal: #0f766e;

  --r: 8px; --r-l: 16px; --r-pill: 999px;
  --max: 1160px;
  --t: 160ms cubic-bezier(.2, 0, 0, 1);
}
:root[data-theme="dark"] {
  --bg: #021128;
  --bg-2: #061a38;
  --bg-3: #0b2346;
  --fg: #f1f3f7;
  --fg-2: rgba(241, 243, 247, .72);
  --fg-3: rgba(241, 243, 247, .5);
  --line: rgba(255, 255, 255, .12);
  --line-2: rgba(255, 255, 255, .2);
  --link: #8ab4f8;
  --hover: rgba(255, 255, 255, .06);
  --active: rgba(255, 255, 255, .1);
  --shadow: 0 1px 2px rgba(0, 0, 0, .3), 0 6px 20px rgba(0, 0, 0, .35);
  --shadow-2: 0 2px 8px rgba(0, 0, 0, .4), 0 16px 40px rgba(0, 0, 0, .45);
  --ring: 0 0 0 3px rgba(138, 180, 248, .35);
  --ok: #5ad27a;
  --tint-blue: rgba(80, 164, 229, .18);  --ink-blue: #8ec5ff;
  --tint-red: rgba(255, 49, 64, .18);    --ink-red: #ff7b85;
  --tint-green: rgba(22, 199, 46, .16);  --ink-green: #7fe39a;
  --tint-gold: rgba(255, 215, 0, .16);   --ink-gold: #ffd957;
  --tint-purple: rgba(140, 110, 255, .2);--ink-purple: #c4b3ff;
  --tint-teal: rgba(20, 184, 166, .18);  --ink-teal: #7fe0d4;
  color-scheme: dark;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body { margin: 0; background: var(--bg); color: var(--fg); font: 400 15px/1.6 var(--font); -webkit-font-smoothing: antialiased; text-rendering: optimizeLegibility; transition: background-color var(--t), color var(--t); }
a { color: inherit; text-decoration: none; }
img { display: block; max-width: 100%; }
button { font: inherit; color: inherit; }
:focus-visible { outline: none; box-shadow: var(--ring); border-radius: var(--r); }
.wrap { max-width: var(--max); margin: 0 auto; padding: 0 24px; }
.ic { width: 20px; height: 20px; flex: 0 0 auto; display: inline-block; vertical-align: middle; }
.ic svg { width: 100%; height: 100%; display: block; }
.ic-s { width: 16px; height: 16px; }
.ic-l { width: 24px; height: 24px; }
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.only-m { display: none; }
@media (max-width: 640px) { .only-m { display: inline; } }

/* ---------- Barre supérieure ---------- */
.top { position: sticky; top: 0; z-index: 30; background: color-mix(in srgb, var(--bg) 88%, transparent); backdrop-filter: saturate(1.4) blur(10px); border-bottom: 1px solid var(--line); }
.top .wrap { height: 64px; display: flex; align-items: center; gap: 12px; }
.brand { display: flex; align-items: center; gap: 12px; margin-right: 8px; }
.brand img { height: 32px; width: auto; }
.brand .word { font-size: 18px; color: var(--fg-2); font-weight: 400; letter-spacing: .1px; padding-left: 12px; border-left: 1px solid var(--line-2); line-height: 1; }
.top .grow { flex: 1; }
.navlink { padding: 8px 12px; border-radius: var(--r); color: var(--fg-2); font-weight: 500; font-size: 14px; transition: background var(--t), color var(--t); }
.navlink:hover { background: var(--hover); color: var(--fg); }
.iconbtn { width: 40px; height: 40px; border-radius: 50%; border: 0; background: transparent; display: grid; place-items: center; cursor: pointer; color: var(--fg-2); transition: background var(--t), color var(--t); }
.iconbtn:hover { background: var(--hover); color: var(--fg); }
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; height: 40px; padding: 0 18px; border-radius: var(--r-pill); border: 0; font-weight: 500; font-size: 14px; cursor: pointer; white-space: nowrap; transition: background var(--t), box-shadow var(--t), transform var(--t); }
.btn:active { transform: scale(.985); }
.btn-primary { background: var(--brand); color: #fff; }
.btn-primary:hover { background: var(--brand-strong); }
.btn-tonal { background: var(--bg-3); color: var(--fg); }
.btn-tonal:hover { background: var(--active); }
.btn-outline { background: transparent; color: var(--fg); border: 1px solid var(--line-2); }
.btn-outline:hover { background: var(--hover); }
.btn-lg { height: 48px; padding: 0 24px; font-size: 15px; }
.btn-block { width: 100%; }

/* ---------- Héros / recherche ---------- */
.hero { padding: 64px 0 40px; text-align: center; }
.hero h1 { margin: 0 0 24px; font-size: 36px; font-weight: 400; letter-spacing: -.3px; line-height: 1.2; }
.searchbar { position: relative; max-width: 720px; margin: 0 auto; }
.searchbar .ic { position: absolute; left: 20px; top: 50%; transform: translateY(-50%); color: var(--fg-2); pointer-events: none; }
.searchbar input { width: 100%; height: 56px; padding: 0 20px 0 54px; border-radius: var(--r-pill); border: 1px solid var(--line-2); background: var(--bg); color: var(--fg); font: inherit; font-size: 16px; box-shadow: var(--shadow); transition: box-shadow var(--t), border-color var(--t); }
.searchbar input::placeholder { color: var(--fg-3); }
.searchbar input:hover { box-shadow: var(--shadow-2); }
.searchbar input:focus { outline: none; border-color: transparent; box-shadow: var(--shadow-2), var(--ring); }
.chips { display: flex; flex-wrap: wrap; justify-content: center; gap: 8px; margin-top: 16px; }
.chip { display: inline-flex; align-items: center; gap: 6px; height: 32px; padding: 0 14px; border-radius: var(--r-pill); background: var(--bg-3); color: var(--fg); font-size: 13px; font-weight: 500; transition: background var(--t); }
.chip:hover { background: var(--active); }

/* ---------- Sections ---------- */
.section { padding: 32px 0; }
.section-title { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; margin: 0 0 16px; }
.section-title h2 { margin: 0; font-size: 20px; font-weight: 500; }
.section-title a { color: var(--link); font-size: 14px; font-weight: 500; }
.tiles { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
.tile { display: flex; gap: 16px; padding: 20px; border: 1px solid var(--line); border-radius: var(--r-l); background: var(--bg); transition: box-shadow var(--t), transform var(--t), border-color var(--t); }
.tile:hover { box-shadow: var(--shadow); transform: translateY(-1px); border-color: transparent; }
.tile .badge { width: 44px; height: 44px; border-radius: 12px; display: grid; place-items: center; flex: 0 0 auto; }
.tile .badge .ic { width: 22px; height: 22px; }
.tile h3 { margin: 2px 0 4px; font-size: 16px; font-weight: 500; }
.tile p { margin: 0; color: var(--fg-2); font-size: 14px; }
.tile .count { margin-top: 8px; font-size: 12px; color: var(--fg-3); }
.b-blue { background: var(--tint-blue); color: var(--ink-blue); }
.b-red { background: var(--tint-red); color: var(--ink-red); }
.b-green { background: var(--tint-green); color: var(--ink-green); }
.b-gold { background: var(--tint-gold); color: var(--ink-gold); }
.b-purple { background: var(--tint-purple); color: var(--ink-purple); }
.b-teal { background: var(--tint-teal); color: var(--ink-teal); }

.rows { border: 1px solid var(--line); border-radius: var(--r-l); overflow: hidden; background: var(--bg); }
.row { display: flex; align-items: center; gap: 12px; padding: 14px 18px; border-top: 1px solid var(--line); transition: background var(--t); }
.row:first-child { border-top: 0; }
.row:hover { background: var(--hover); }
.row .t { flex: 1; font-weight: 500; font-size: 15px; }
.row .k { font-size: 12px; color: var(--fg-3); }
.row .ic { color: var(--fg-3); }
.rows-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }

.help { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.helpcard { padding: 24px; border-radius: var(--r-l); background: var(--bg-2); display: flex; gap: 16px; align-items: flex-start; }
.helpcard .badge { width: 44px; height: 44px; border-radius: 50%; display: grid; place-items: center; flex: 0 0 auto; }
.helpcard h3 { margin: 2px 0 4px; font-size: 16px; font-weight: 500; }
.helpcard p { margin: 0 0 14px; color: var(--fg-2); font-size: 14px; }
.status { display: inline-flex; align-items: center; gap: 8px; font-size: 13px; color: var(--fg-2); }
.status::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--ok); box-shadow: 0 0 0 3px color-mix(in srgb, var(--ok) 25%, transparent); }

/* ---------- Pages avec rail latéral (catégorie, article, recherche) ---------- */
.page { display: grid; grid-template-columns: 260px minmax(0, 1fr); gap: 48px; padding: 32px 0 64px; }
.rail { position: sticky; top: 88px; align-self: start; }
.rail .back { display: inline-flex; align-items: center; gap: 8px; color: var(--fg-2); font-size: 14px; font-weight: 500; margin-bottom: 16px; padding: 6px 10px 6px 6px; border-radius: var(--r-pill); }
.rail .back:hover { background: var(--hover); color: var(--fg); }
.rail h4 { margin: 8px 0 6px 12px; font-size: 12px; font-weight: 500; color: var(--fg-3); text-transform: uppercase; letter-spacing: .6px; }
.rail a.item { display: flex; align-items: center; gap: 10px; padding: 9px 12px; border-radius: var(--r-pill); color: var(--fg-2); font-size: 14px; font-weight: 500; transition: background var(--t), color var(--t); }
.rail a.item:hover { background: var(--hover); color: var(--fg); }
.rail a.item.active { background: var(--brand-soft); color: var(--brand-strong); }
:root[data-theme="dark"] .rail a.item.active { color: #ff8a93; }
.rail a.item .ic { width: 18px; height: 18px; }
.rail .sub a { display: block; padding: 7px 12px 7px 40px; font-size: 13.5px; color: var(--fg-2); border-radius: var(--r); }
.rail .sub a:hover { background: var(--hover); color: var(--fg); }
.rail .sub a.active { color: var(--fg); font-weight: 500; }
.crumbs { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; font-size: 13px; color: var(--fg-3); margin-bottom: 16px; }
.crumbs a:hover { color: var(--fg); text-decoration: underline; }
.crumbs .ic { width: 14px; height: 14px; }
.content { max-width: 760px; }
.content h1 { margin: 0 0 8px; font-size: 30px; font-weight: 400; letter-spacing: -.2px; line-height: 1.25; }
.content .meta { color: var(--fg-3); font-size: 13px; margin-bottom: 24px; }
.content .lead { color: var(--fg-2); font-size: 16px; margin: 0 0 20px; }
.prose { font-size: 16px; line-height: 1.75; }
.prose h2 { font-size: 20px; font-weight: 500; margin: 28px 0 8px; }
.prose h3 { font-size: 17px; font-weight: 500; margin: 22px 0 6px; }
.prose p { margin: 0 0 14px; }
.prose ol, .prose ul { padding-left: 24px; margin: 0 0 16px; }
.prose li { margin-bottom: 6px; }
.prose li::marker { color: var(--fg-2); }
.prose strong { font-weight: 500; }
.prose a { color: var(--link); text-decoration: underline; text-underline-offset: 2px; }
.prose code { background: var(--bg-3); padding: 1px 6px; border-radius: 4px; font-size: 14px; }
.prose blockquote { margin: 0 0 16px; padding: 12px 16px; border-left: 3px solid var(--line-2); color: var(--fg-2); background: var(--bg-2); border-radius: 0 var(--r) var(--r) 0; }
.feedback { margin-top: 32px; padding: 20px 0; border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); display: flex; align-items: center; gap: 12px; flex-wrap: wrap; color: var(--fg-2); font-size: 14px; }
.feedback .btns { display: flex; gap: 8px; }
.feedback .thanks { color: var(--ok); font-weight: 500; }
.next { margin-top: 28px; }
.next h3 { margin: 0 0 10px; font-size: 16px; font-weight: 500; }
.contact-inline { margin-top: 28px; padding: 20px; border-radius: var(--r-l); background: var(--bg-2); display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.contact-inline p { margin: 0; color: var(--fg-2); font-size: 14px; }
.contact-inline b { display: block; color: var(--fg); font-weight: 500; font-size: 15px; margin-bottom: 2px; }
.empty { padding: 48px 0; color: var(--fg-2); text-align: center; }
.empty .ic { width: 40px; height: 40px; color: var(--fg-3); margin: 0 auto 12px; }

/* ---------- Page chat ---------- */
.chat { display: grid; grid-template-columns: minmax(0, 1fr) 400px; gap: 48px; padding: 48px 0 64px; align-items: start; }
.chat h1 { margin: 0 0 8px; font-size: 32px; font-weight: 400; letter-spacing: -.2px; }
.chat .lead { color: var(--fg-2); font-size: 16px; margin: 0 0 24px; }
.checklist { list-style: none; margin: 0 0 24px; padding: 0; border: 1px solid var(--line); border-radius: var(--r-l); overflow: hidden; }
.checklist li { display: flex; gap: 14px; padding: 16px 18px; border-top: 1px solid var(--line); }
.checklist li:first-child { border-top: 0; }
.checklist .badge { width: 36px; height: 36px; border-radius: 50%; display: grid; place-items: center; flex: 0 0 auto; }
.checklist .badge .ic { width: 18px; height: 18px; }
.checklist b { display: block; font-weight: 500; font-size: 15px; }
.checklist span { color: var(--fg-2); font-size: 14px; }
.note { display: flex; gap: 10px; align-items: flex-start; color: var(--fg-2); font-size: 13.5px; padding: 12px 14px; border-radius: var(--r); background: var(--bg-2); }
.note .ic { color: var(--fg-3); margin-top: 2px; }
.panel { position: sticky; top: 88px; border: 1px solid var(--line); border-radius: var(--r-l); padding: 28px 24px; text-align: center; background: var(--bg); box-shadow: var(--shadow); }
.panel .avatar { width: 64px; height: 64px; border-radius: 50%; margin: 0 auto 14px; display: grid; place-items: center; background: var(--brand); color: #fff; }
.panel .avatar .ic { width: 28px; height: 28px; }
.panel h3 { margin: 0 0 4px; font-size: 18px; font-weight: 500; }
.panel .status { margin-bottom: 18px; }
.panel .hours { margin-top: 12px; font-size: 13px; color: var(--fg-3); display: flex; align-items: center; justify-content: center; gap: 6px; }
.panel .alts { margin-top: 20px; padding-top: 16px; border-top: 1px solid var(--line); display: grid; gap: 6px; text-align: left; }
.panel .alts a, .panel .alts span { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border-radius: var(--r); font-size: 14px; color: var(--fg-2); }
.panel .alts a:hover { background: var(--hover); color: var(--fg); }
.panel .alts .soon { margin-left: auto; font-size: 11px; color: var(--fg-3); background: var(--bg-3); padding: 2px 8px; border-radius: var(--r-pill); }

/* ---------- Pied de page ---------- */
.foot { border-top: 1px solid var(--line); padding: 28px 0 40px; color: var(--fg-3); font-size: 13px; }
.foot .wrap { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px; }
.foot a:hover { color: var(--fg); text-decoration: underline; }
.age { display: inline-grid; place-items: center; width: 28px; height: 28px; border-radius: 50%; border: 1.5px solid var(--fg-3); font-weight: 500; font-size: 11px; margin-right: 8px; }

/* ---------- Mouvement ---------- */
.fade { animation: fade 220ms cubic-bezier(.2, 0, 0, 1); }
@keyframes fade { from { transform: translateY(8px); } to { transform: none; } }
.skeleton { height: 120px; border-radius: var(--r-l); background: linear-gradient(90deg, var(--bg-2), var(--bg-3), var(--bg-2)); background-size: 200% 100%; animation: sh 1.2s linear infinite; }
@keyframes sh { from { background-position: 200% 0 } to { background-position: -200% 0 } }
@media (prefers-reduced-motion: reduce) { .fade, .skeleton, * { animation: none !important; transition: none !important; } }

/* ---------- Responsive ---------- */
@media (max-width: 960px) {
  .tiles { grid-template-columns: 1fr 1fr; }
  .page { grid-template-columns: 1fr; gap: 24px; }
  .rail { position: static; display: flex; gap: 6px; overflow-x: auto; padding-bottom: 4px; scrollbar-width: none; }
  .rail::-webkit-scrollbar { display: none; }
  .rail h4, .rail .sub, .rail .back { display: none; }
  .rail a.item { flex: 0 0 auto; background: var(--bg-3); }
  .chat { grid-template-columns: 1fr; gap: 24px; }
  .panel { position: static; }
}
@media (max-width: 640px) {
  .wrap { padding: 0 16px; }
  .top .wrap { height: 56px; }
  .brand .word, .hide-m { display: none; }
  .hero { padding: 36px 0 24px; }
  .hero h1 { font-size: 26px; }
  .searchbar input { height: 50px; font-size: 15px; }
  .tiles, .rows-2, .help { grid-template-columns: 1fr; }
  .content h1, .chat h1 { font-size: 24px; }
}